We proceeded with a five day scoping exercise, where a significant number of staff members took part in one-to-one sessions. We discovered some internal blockers to the development, modernisation and improvement of the department such as elements of bureaucracy and red tape hindering efficient service.
The training organisational structure required some streamlining, with the removal of traditional training methodology and delivery required, un-coordinated training plans and no learning management system in place.
A document was produced and presented outlining efficiency savings and recommendations for improvements to the Senior Management Team and due to this a re-structure of the training department took place. We provided a Training Partner role to head up the department for 12 months to support this restructure and get the department to a steady state, supporting the Senior Management Team in driving efficiency and effectiveness in the department whilst looking at the long term strategy for the organisation.
Following this we also brought in a partner to review their apprenticeship model and look at what the business needed for its long term skills needs and development of the service. This review has now completed and is being reviewed as part of the larger strategy for the organisation.