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Data Protection & Privacy Policy

Silverback is committed to preserving the privacy of all visitors to our website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By registering with us you consent to the collection, use and transfer of your information under the terms of this policy.

Information that we collect from you

When you register with us or visit our website you may be asked to provide certain information about yourself including your name, contact and company details

Use of your information

Your data will enable us to provide you with the information which you may request and the services which you wish to receive. It will also enable us to contact you were necessary concerning training matters. We will also use and analyse the information we collect so that we can administer, support, improve and develop our services to you and others.
Where you have consented, we will use your information to let you know about other services which may be of interest to you. We may contact you by post, telephone or e-mail. We may also send you newsletters containing general information regarding our services. If you change your mind about being contacted in the future, please let us know.

Disclosure of your information

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unless required to do so by law, we will not otherwise share or distribute any of the information you provide to us without your consent.

Security and Data Retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for the minimum period required or as long as the law may require.

Accessing and Updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us in writing at the address below. We are entitled by law to charge a fee, currently £10, to meet our costs in providing you with details of the information we hold about you.

Changes to our Privacy Policy

Any changes to our privacy policy in the future will be posted to our website and, where appropriate.


All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Neil Gutteridge, Director, Silverback, Furthergate Business Park, Harwood St, Blackburn, BB1 3BD. Telephone 0330 0246 228.

Registration Number: Z8105915